About global business services.

Global Business Services (GBS) is part of Opella Consumer Healthcare and is the team working on improving finance operations to empower business teams to focus on innovative ideas for growth and core activities; as well as ensure next-level partnership with diverse suppliers and Service Providers through digital driven experiences.

With our supplier partners, we are committed to collectively become more competitive and agile to help consumers live healthier and fuller lives. You can watch the short video below to know more about the transformation and direction of GBS.

No PO, no pay policy.

Please be advised that all invoices submitted without a valid Purchase Order (PO) will not be processed or paid. Suppliers must ensure that they receive a PO before delivering goods or services. Failure to comply with this requirement may result in delays or non-payment.
For PO-exempted categories listed in the attachment, always provide your Opella contact’s name. Please do not include multiple POs in one invoice.

Invoices.

Learn how to send your invoices by country

Luxembourg.

(Opal JVCo, Opal HoldCo 1)

Where to submit.

invoicing.opella.lu@ironmountain.com

NOT ACCEPTED

Information to put on invoices.

Type of the voucher (invoice, credit note)

Document reference

Document date/Supply date

Vendor's tax number

Purchaser's tax number

Purchase Order number

Sanofi contact name

Invoice file format: PDF non-editable and electronically signed as per the local legal requirements.

How to get support.

Email Opella Purchase-to-Pay Helpdesk:

LU.Supplierenablement@sanofi.com
Notes.

SERVICE PROVIDER will submit invoices in a single copy, only in electronic format through the preferred invoice reception channel(s) as defined in the corresponding Purchase Order issued by Sanofi CHC.

Submitted electronic invoices will include all elements specified by the applicable legal and tax requirements (e.g. description of the delivered goods/services etc.) and the ones enabling SANOFI CHC to process them (e.g. purchase order number, contract number etc.), at the invoice issue date.

Sending a paper duplicate is explicitly not required or encouraged and may have an impact on the SERVICE PROVIDER from the perspective of taxation. Only electronic documents received through preferred channels represent valid original invoices. Invoices sent through other channels (e.g. paper, post etc) or that do not include all the elements referred to above will not be processed. Uncompliant invoices may be returned.

Submitting invoices is easy: go digital!

Less than 30 invoices per year.

EInvoicing/EDI: Accepted.

Email PDF: Mandatory

No paper invoices accepted*

More than 30 invoices per year.

EInvoicing/EDI: Mandatory.

Email PDF: Accepted.

No paper invoices accepted*

EInvoicing/EDI: Mandatory.

* except few countries where digital invoicing is not legally accepted yet.
Quick tips for submitting digital.

We recommend you use eInvoicing/EDI.

We recommend you use email with a PDF attachment.

An electronic invoice/EDI (eInvoice/EDI) is an invoice that has been issued, transmitted and received in a structured data format, which allows for its automatic and electronic processing. An electronic invoice contains data from the supplier in a format which can be read by a machine, then can be automatically imported into the buyer's account payable system without requiring manual entering.

An email PDF invoice is a readable PDF transmitted by email. An email PDF contains data in a PDF readable format and requires an OCR capture and import in the buyer's account payable system.
Global Invoicing Requirements.

Use this chart to help guide you with your invoicing.